Parts Hours 8:00AM - 5:30PM Monday-Friday (Central Time)
About US
Zims Autotechnik is completely dedicated to your total satisfaction.
We welcome your suggestions or comments.
Our Contact Details:
Zims Autotechnik
1804 Reliance Parkway
Bedford, Texas 76021
USA
Phone: 817-267-4451 Local/International
Phone: 800-356-2964 US/Canada Toll Free
Fax: 817-545-2002
Email: zimips@allzim.com
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Making A Purchase
Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to complete the order.
We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.
We accept Visa, Mastercard, Discover and American Express. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet. |
Shipping And Handling
All orders are subject to a handling charge of $4.00 plus actual carrier charges.
Your shipping options will be presented to you during checkout.
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Delivery Schedule
It is our goal to get your merchandise to you as quickly as possible. Most orders are shipped the same or next business day they are received. Delivery time to you depends on the service option you choose at the time you place your order.
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Back Orders
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
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Tax Charges
Texas sales tax of 8.25% will be apllied to all in-state orders. All other orders are tax free.
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Credit Card Security
All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
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Guarantee
Warranty:
Any warranties on the product: Parts or labor, sold hereby are those made by the manufacturer. The seller, Zims Autotechnik, hereby expressly disclaims all warranties, either expressed or implied, including any warranty of merchantability of fitness for a particular purpose, and Zim's Autotechnik neither assumes nor authorizes any other person to assume for it any liability in connection with the sale and/or installation of said products.
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Reaching Us
Our Contact Details:
Zims Autotechnik
1804 Reliance Parkway
Bedford, Texas 76021
USA
Phone: 817-267-4451 Local/International
Phone: 800-356-2964 US/Canada Toll Free
Fax: 817-545-2002
Email: zimips@allzim.com
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Privacy Policy
Zims Autotechnik does not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.
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Returns Policy
Merchandise Returns:
New Part Returns: We do not accept the return of electrical, electronic, parts specials (close outs) non-stocking (special order) and fuel injection parts. NO EXCEPTIONS.
A 20% restocking charge will be asessed on all returns unless the return is necessary due to an error on our part.
No returns will be accepted after 30 calendar days of purchase.
New part returns can only be accepted if we have given our prior consent to such a return and if it is within 30 days from the date of purchase. To obtain approval for a new parts return, please ask your salesperson to issue a return merchandise authorization (RMA). Our RMA number has to be mentioned on the outside of the return package, otherwise our warehouse will refuse acceptance.
New Parts: All returned parts must be in saleable condition. The part must never have been installed, must be in the original packaging, and must be in good clean condition with no markings, handwriting, grease or dirt.
New part returns must be shipped with freight and insurance being paid by the sender (prepaid). If the return has to be made because of an error on our part, we will refund the shipping. In specific cases, at our discretion, we may issue a UPS call tag.
Core returns: All cores must be returned CLEAN and in the original packaging. The return shipping must be paid for by the customer (prepaid). Only cores that are identical to the part order will be accepted for core credit. PLEASE NOTE: Zim's may not be able to issue immediate credit for the core. Many of our rebuilders insist on examining the core before they give credit. This could take as long as six weeks.
ALL CORES MUST BE RETURNED TO US WITHIN 30 DAYS OF THE DATE OF THE SALE OF THE ORIGINAL UNIT FOR FULL CORE VALUE! Any period longer than 30 days WILL result in a reduction or possibly NO core refund. This is very important. If we don't get cores back we can't rebuild them and have them available for sale.
Used parts: Used parts are always sold on an "AS IS" basis. Returns will only be accepted due to an error on our part.
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