Terms and conditions
Terms and Conditions of Sale
1. Payment Terms
1.1 Invoices are due and payable on the 10th of the month following the date of the purchase. No deduction for cash or early payments will be allowed.
1.2 A service charge of 1.5% per month wil be collected against all accounts which are overdue past 30 days.
1.3 If suit is necessary to collect any unpid account or to enforce any term of this agreement, the prevailing party shall be entitled to reimbursement of reasonable attorney's fees and costs, and customer consents to suit being filed in Tarrant County, Texas, and Texas law being applicable to this transaction.
2. Delivery Complaint
2.1 Loss or damamge: Title and risk of loss or damage passes to the customer (the consignee) upon delivery to the carrier or shipper at out FOT (Free on Truck) point. We will assist the customer in filing claims against the carrier in case the shipment has been lost or damaged in transit. When a package appears to be damamged at the time of receipt, please state your claim towards the carrier immediately by noting the condition of the container immediately by noting the condition of the container over your signature on the receipt. Thereafter, please file a formal claim against the carrier and notify Zims in writing.
2.2 Warehouse Error: If the shipment is received in good unopened condition, and shortages, overages or wrong parts are discovered, notify Zims immediately. We will investigate your claim and respond with the appropriate action.
ANY WARRANTIES ON THE PRODUCT: PARTS OR LABOR, SOLD HEREBY ARE THOSE MADE BY THE MANUFACTURER, THE SELLER ZIMS AUTOTECHNIK, HEREBY EXPRESSLY DISCLAIMS ALL WARRANTIES, EITHER EXPRESSED OR IMPLIED, INCLUDING ANY IMPLIED WARRANYT OF MERCHANABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND ZIMS AUTOTECHNIK NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY LIABILITY IN CONNECTION WITH THE SALE AND/OR INSTALLATION OF SAID PRODUCTS.
4. Merchandise Returns:
4.1 New Part Returns: We do not accept the return of electrical, electronic, parts specials (close outs), non-stocking (special order) and fuel injection parts. NO EXCEPTIONS.
4.2 No returns will be accepted after 30 calendar days of purchase.
4.3 New part returns can only be accepted if we have given our prior consent to such return and if it is within 30 days from the date of the purchase. To obtain our approval for a new parts retunrn, please ask your salesperson to issue a return merchandise authorization (RMA). Our RMA number has to be mentioned on the outside of the return package, otherwise our warehouse will refuse acceptance.
4.4 New Parts: All returned parts must be in saleable condition. The part must never have been installed, must be in the original packaging, and must be in good clean condition with no markings, handwriting, grease or dirt.
4.5 New part returns must be shipped with freight and insurance being paid by the sender (prepaid). If the return has to be made becasue of an error on our part, we will refund the shipping.
4.6 Core Returns: All cores must be returned CLEAN and in the original packaging. The return shipping must be paid for and insured for the full core value by the customer (prepaid). Only cores that are identical to the part order will be accepted for core credit. PLEASE NOTE: Zims may not be able to issue immediate credit for the core. Many of our rebuilders insist on examining the core before they give credit. This could take as long as six weeks. ALL CORES MUST BE RETURNED TO US WITHIN 30 DAYS OF THE DATE OF THE SALE OF THE ORIGINAL UNIT FOR FULL CORE VALUE! Any period longer than 30 days WILL result in a reduction or possibly NO core refund. This is very important. If we don't get the cores back we can't rebuild them and have them available for sale.
4.7 Used Parts: Used parts are always sold on as "AS IS" basis. Returns will only be accepted due to an error on our part.
5. Venue and Jurisdiction:
5.1 The obligations and undertakings of each of the parties to this agreement shall be performed at 1804 Reliance Parkway, Bedford, Tarrant County, Texas.
5.2 Any disputes between the parties shall be submitted for resolution only to any county, state or federal court located in Tarrant County, Texas.